Answers anchored in the API contract.

The support endpoint retrieves the versioned documentation corpus, returns source snippets and confidence, and refuses to improvise compliance or legal conclusions.

POST /api/support

{ "question": "Why did my France route return adapter_required?" }

→ {
  "answer": "…",
  "confidence": 0.75,
  "sources": [{"title":"Routing policy and production adapters"}],
  "escalationRequired": false
}

Never send API keys, invoices containing confidential information, or payment details to a support model. Use the governed API and audit record for production incidents.